What would be the best treatment for someone with sensitive skin that would reduce redness (broken capillaries) without being too invasive?

Thanks for your question, Sonophoresis Infusion is a great option for someone with sensitive skin. It’s a non-invasive treatment that uses ultra sound technology to gently infuse specific products deeper into your skin, it helps to improve and reduce redness and strengthen surface capillaries.  To achieve the best possible results, we recommend a course of treatments spaced over a year, as your skin responds best with regular, consistent treatments – and this will ensure that you can achieve truly long lasting results. You can read more about the treatment here: http://www.caci.co.nz/sonophoresis-infusion or book a complimentary skin consultation with your Caci clinic and they can talk you through the treatment in more detail


I am interested in giving my skin some tlc, it's been neglected over the last few months as I have a 12wk old baby. I understand I can't use active ingredients like I used to, what can I do to brighten my skin and give it a boost? 

You're right about active ingredients, but here is some more information that will help you make an informed decision on products and treatments. When you are pregnant and breastfeeding AHA's that are 10% or less are considered safe, apart from salicylic acid where it has to be under 2%.  Generally all of the homecare products we sell at Caci, are safe for you to use at the moment, even those that contain a small amount of Vit A, Retinol and Hydroxy acids. With regards to our professional treatments at Caci, our Hydrating Murad facials and conditioning treatments of Microdermabrasion and Sonophoresis would be excellent for you and I'm sure you'd be very happy with the results. I would avoid our clinic strength AHA's, any laser treatment (due to a risk of hyperpigmentation with hormone levels being very high at the moment), dermal rolling, fractional laser and any other appearance medicine. 


How can I get rid of the deep black heads on my nose? 

This is a tricky one without seeing your skin in person, if you have a  lot of blackheads then a course of Microdermabrasion facials will help to clear away congestions for smoother, clearer skin. The treatment works by blowing crystals onto the skin while simultaneously sucking it away, it’s a non-invasive treatment and feels like a light scratching. You will also benefit from an at-home skin care regime, like the Murad Pore Reform range. The best option would be to make a booking at your nearest Caci clinic, and have a complimentary skin consultation – the team will be able to have a better look at your skin, and prescribe the best course of treatments to ensure you get the best results. Also, until the end of June, you can book a Microdermabrasion and skin consultation  for only $50 - http://www.caci.co.nz/microdermabrasionskinoffer 


I've recently turned 40 and have purchased a few products from the Murad range, I was wondering what supplements are most beneficial for help with anti-ageing?

Great to hear that you’ve started on a Murad skin care regime. Murad has a few supplements to choose from, but in terms of anti-ageing the Youth Builder Dietary Supplement is the best option. It helps to promote and boost collagen production, support connective tissue and stimulate healthy cell renewal to promote improved strength, clarity and tone. 


What is the best option the results and cost effective way of plumping up the cheeks?

The most effective way of restoring lost volume is with Dermal Filler treatments. Dermal filler is an injectable gel made from hyaluronic acid- a naturally occurring substance in your skin, it helps to restore lost volume and plump up the appearance of your skin. It’s a fairly cost effective treatment, as the results can last up to a year. You can find out more about it here, or book a complimentary skin consultation and they will discuss the treatment in more detail, the cost, and whether this is the best treatment for you and your concerns.


I have a small deep scar just above my top lip . How do I get rid of this?

Thanks for your question; it depends on what type of scar you have, as strangely enough they’re not all created equal. Before treating a scar, we need to have  a look at if first, and decide on the best treatment. A treatment such as Collagen Induction (Dermal Rolling) can help reduce the appearance of scarring.  It uses a dermal roller consisting of extremely fine needles, which cause pin pricks within the dermis (secondary) layer of the skin. When our skin is damaged, it produces collagen tissue, which is stronger, and firmer than before. Over a course of treatments collagen fibres are strengthened and the skin becomes stronger, smoother, and firmer, with improved texture. We would generally treat the whole face, but pay particular attention to your scar and other areas of concern. Book a complimentary skin consultation and the team at Caci will be able to work with you to ensure you will get the best possible results, and work out a programme plan that suits you and your budget. 


Is the Murad Vitamin C cleanser suitable for people who are using Accutane?

Vitamin C is not recommend for anyone taking a product like Accutane (or similar). Vitamin C is a very active product and will be too much for your skin -a better alternative is the Murad Soothing Gel Cleanser.  It will clear away impuritites while calming and soothing skin. 


How can you best treat dehydrated, congested skin? Heavy moisturisers tend to sit on top of my skin and itch/irritate it - how can I hydrate without clogging up my skin?

Thanks for sending through your question – it’s great one!  A combination of Microdermabrasion and Sonophoresis Infusions will definitely help with this. Microdermabrasion will help exfoliate away and dry skin and any congestion, before a hydrating Sonophoresis Infusion;  which is a treatment that uses ultrasound technology to infuse hydrating products deeper into your skin (more than a topical skin care can). A regular course of these treatments will give you the best possible results, along with an at-home skin care regime to compliment that treatments that you have in clinic. After a few weeks you will notice your skin will be clearer, smoother and more hydrated, but the key to healthy glowing skin is repetition – it’s important to have regular treatments to ensure your skin is continually being challenged which is what will give you the best, long lasting results. Book a free skin consultation at your nearest Caci clinic, and they will be able to talk you though our skin treatment programmes in more detail.


There a lot of treatments for the face but what can be done about the wrinkly skin that is on your neck?

This is a tricky question to answer without seeing your in person. We certainly do have treatments like Photo Rejuvenation, or Fractional C02 laser to help treat the neck and décolletage and help improve skin tone and texture, lines and wrinkles. Both of these encourage collagen production which results in smoother firmer looking skin, but if you have excess/loose skin, then these treatments may not give the best possible results. I think it’s best to have a skin consultation at your nearest clinic, and they can have a look at your area of concerns and decide on the best course of action. 


I'm in my fifties and use very little make-up. I'd like to get of crow's feet around the corners of my eyes and bags under my eyes. How long would a treatment take and at what cost on average?

Thanks for your question. A combination of treatments might be your best bet here; Botox around your crows will help get rid of the lines, but if there are already quite deep lines that have developed it's probably a good idea to try a treatment like Collagen Induction (Dermal Rolling), which helps to increase collagen production and improve the texture of your skin. With regards to your under eyes, this can sometimes be treated with mid-face (cheek) dermal filler - which restores lost volume resulting in a tighter, firmer appearance around the eye area. Botox and Filler treatments achieve are almost instant results, and you will see the difference within a week or two of having the treatment. Skin treatments, like Collagen Induction will take a bit longer; we recommend a schedule of skin correcting treatments over the course of a year for truly long lasting results. Pop in to your nearest clinic for a free skin consultation and they will be able to give you a better indication of what treatments will work best, and what the price will be. We also offer payment plans, so you can pay for your treatments in weekly/fortnightly/monthly instalments too.


I'm just wondering what treatments (if any) you might offer for very dry lips? I feel like I've tried every type of lip balm under the sun and I'm still struggling with them.

Thanks for your email, it's hard to know exactly what the best treatment would be without knowing all of the reasons, or seeing your lips. Often it can be a seasonal issues, but if you've suffered from it for quite some time there might be other alternatives; collagen helps with hydration and this can be found in the Murad rapid collagen for lips or even the next step up from that could be Dermal Filler, which adds hydration as well as volume, if needed - which could be an added bonus. The other key point to note, is are you staying hydrated? One of the key principals of Murad skincare is the idea of 'eating your water'; by eating your water, you are not only hydrating with H2O, but are also filling your body with everything it needs to become strong and healthy, and most importantly hydrated!  The best option would be to pop into your nearest Caci clinic for a free consultation and they will be able to have a look, and help you find the best treatment option.


Can Botox be injected all under the eye? Or would you recommend a filler for this area?

Thanks for your question – we don’t use Botox under the eye. If you have bags under your eyes, then a mid-face filler might be appropriate to restore the lost volume and tighten the area under the eye. The best option would be head into your nearest clinic for a complimentary consultation and the team will be able to talk to you about what might work best with your concerns.  



I am thinking about starting microdermabrasions, but have heard that the treatment can scratch the skin and leave damage. How certified are your therapists that carry out this treatment? 

For over 20 years we have been treating skin concerns and helping women feel confident in their skin. Microdermabrasion facials is one of our favourites, and in fact we have done over 137,000 of them!

This treatment is designed to exfoliate the skin, which can feel like scratching, but’s it’s a non-invasive treatment which uses a small suction hand piece to suck up a small amount of skin and then dioxide crystals are blown at the skin to cause micro abrasions. The hand piece passed over the skin in small back and forth movements, like colouring in small sections at a time. The more passes, and stronger the suction, the better the results will be.

After this treatment, we want to see some redness on the skin, as this is key indicator of a great result, any redness usually subsides within a few hours. This treatment is ideal for removing dead skin, and black heads. It works on treating the top 5 layers of the skin, by mechanical exfoliation, and won’t leave any damage to the skin. The results is smoother, more refreshed looking skin.

All of our beauty therapists who perform this treatment (and all of our treatments for that matter) have been extensively trained at the Caci Training Academy in Auckland. At these training sessions, our highly experienced Caci trainers ensure that the team are trained to perform the treatments to the highest standard, with an excellent understanding of your needs and results expectations. 


Can you only treat one skin issue each time with laser therapy or more than one at a time?  For example, lines/wrinkles, sun damage and lets say redness?

Thanks for your question, laser therapy/VPL (or photo rejuvenation as we call it) can treat a number of concerns, including sun damage, pigmentation and lines/wrinkles. Photo Rejuvenation uses a Variable Pulsed Light (VPL) system which safely pulses high energy light beams through the skin surface, targeting skin pigmentation in underlying tissue whilst improving skin texture and overall complexion and encouraging the production of collagen. Increase collagen production can also help minimise the appearance of fine lines and wrinkles. The best option for you would be to pop in to your nearest Caci clinic for a complimentary skin consultation, and they will be able to have a better look at your skin and recommend the best course of action. 


I have very dry skin especially on my nose and around my top lip, what would you recommend for my problem?

There can be a number of reasons why you have dry skin on those particular areas, it could be down to the change of seasons as this can strip the skin of its natural collagen and elasticity, causing it to appear dry or rough. Or, a loss of collagen production due to ageing.  As we get older, our skin starts to lose the ability to retain  moisture and tone. From our late 30s hormonal changes start to affect the skin; skin’s hydration decreases resulting in dry, rougher skin. To treat this, a course of Microdermabrasion's will help clear away the dry skin and then the Sonophoresis Infusions will help to rehydrate and rejuvenate the skin. It's also important to use a good hydrating moisturiser too, the Murad Hydro Dynamic ultimate moisture is a good option, or the Hydro-Dynamic Quenching Essence. 


No matter what quality of skin care I use I can't seem to be able to get rid of blackheads. I'm 37. Is it just part of life or can I get rid of them?

A course of Microdermabrasion treatments will help exfoliate congested skin and clear out those pores. Also it's a good idea to start on a skin care regime that helps to clear away the oil and build up that causes blocked pores. The Murad Pore Reform range is a good option, although it's best to come in for a free skin consultation so one of our skin specialists can have a look at your skin and recommend the best treatment plan your skin type. 


What is the best treatment for someone with slight acne scarring?

If you have slight acne scarring, treatments such as Collagen Induction can help reduce acne scarring - although it's best to have a complimentary skin consultation first to assess your skin type and ensure that it's right for you. You can find out more about the treatment here, and watch a short video of it being done on a client: http://www.caci.co.nz/collagen-induction

Just how important is purchasing skin care products from a clinic such as Caci? We hear quite often that the products available in supermarkets are "just as good' and cost less

The products that we have available at Caci are tailored for your skin type, and you skin concern. Often with supermarket brands they are a more a ‘one size fits all’, which can be fine for some people if you want true long lasting results than it is a good idea to use products at home that compliment, and support the treatments that you are having at Caci. Murad skincare is developed by a dermatologist and has a wide range of products to treat most concerns, one of the therapists at Caci can prescribe the best range for your particular concerns.

We understand that not everyone’s budget is the same, that’s why we often recommend starting off with a key treatment product and an SPF product (this is the most important product you should use, every day!), and then adding to your regime as you can. 

What effects does wearing make up to bed have on your skin? I know it’s not the done thing, but does it have in the long run on skin?

This innocent habit can be more detrimental than you think and can have some scary long term effects on your skin. Sleeping in your makeup stops the skin’s renewal process (just like our bodies, our skin needs to repair too!), can cause breakouts and break down collagen, making you age faster. Click here to learn more about what can happen to your skin when we sleep in our makeup!

Coming into winter, my skin feels a bit rough, but I find any extra moisturiser makes it feel greasy. Any suggestions?

To improve skin dryness throughout Winter, we recommend using a step 2 product to aid your moisturiser in delivering extra hydration. The Murad Hydro Dynamic Quenching Essence is a silky, weightless moisture enhancing treatment which optimises the skin’s capacity to retain hydration leaving it soft, plump and hydrated.  This product is available at clinics nationwide. Feel free to pop into your local clinic to talk to one of our experts about the right type of Step 2 product for you.

Is there any treatment you could recommend for small red veins around my nose area? They seem to becoming more noticeable as I get older.

Photo Rejuventation is a great treatment for reducing red veins and broken capillaries. The treatment uses Variable Pulsed Light (VPL) which safely pulses high energy light beams through the skin’s surface to target surface blood vessels while improving skin texture and overall complexion.  Click here to learn more about the treatment or feel free to pop in for a free consultation to find out if the treatment is right for you.

What is the best type of sunscreen to use on our skin?

When choosing sunscreen, there are a few key things you should look for. Antioxidants are a vital ingredient in a healthy diet and they’re important for our skin too. They counter the effects of free radicals, inflammation, pollution, and the harsh effects of the sun. Using a sun block with antioxidants helps to protect our skin from the harmful effects of UV rays, reducing the risk of sun damage, age spots, and sign   s of ageing including lines and wrinkles.  

Using a sunscreen with a Broad-spectrum (UVA/UVB) is also important as it protects the breakdown of collagen, by preserving the essential collagen within the skin. We recommend Murad’s Oil Free Sunblock, an antioxidant-rich formula for powerful UVA/UVB protection.

I've often heard that you should treat your skin like a delicate silk dress, but am a fan of the soft feeling that a good exfoliating scrub gives - which is best, the gentle approach or a good sloughing?!

Skin exfoliation offers multiple skin benefits and is something we recommend doing regularly for fresh, radiant looking skin. Microdermabrasions are a great, non invasive treatment we suggest for advanced skin exfoliation. Learn more about them here.

In regards to exfoliating at home, we recommend using a gentle exfoliant such as the Murad Skin Smoothing Polish. What makes this exfoliant different, is that it removes embedded impurities, without stripping skin of natural moisture. This product is available at clinics nationwide.