Tell us a bit about yourself. How did you get into the industry?  

I joined the beauty industry over 12 years ago; I started working as a beauty therapist before working my way up to General Manager of nationwide chain of day spas. It’s in that role that I quickly learnt that leading and motivating staff was not a one size fits all and excellence in customer service is a critical element to a clinics success.

Describe your role at Caci and the support you can offer new franchisees?

As Franchise Development Manager, a big part of my role is managing franchisee evaluation and selection.  I am the initial point of contact when a potential franchisee is interested to learn more about owning a Caci clinic. 

I can help you through the application process and help you assess whether Caci is going to be the right choice for you. I can also answer any questions you have from financials right through to the daily ins and outs of running a Caci so you have all the information you need to take the next step in deciding if owning a Caci is right for you.

Once you have decided to take the next step, and own your own Caci, I’m there to guide you through every step of the way so you hit the ground running. We have a comprehensive franchise training programme that will give you the necessary tools to start up and operate your beautiful business, and have the tools to run a successful franchise.

What do you look for in a potential Caci franchise owner?

Firstly, you don’t need a background in the beauty industry to be successful! We have franchisees from all walks of life such as finance, FMCG and even the Police! What you do need is passion for the industry and hunger to build a serious business in a rewarding industry. 

Why own a franchise?

Going into business alone has associated risks, franchising eliminates many of these. Owning a franchise means you don’t have to completely start from scratch; Caci has been in business for over 20 years and we have solid systems and processes in place to help grow your business. Support functions include marketing, sales, accounting, technology and a training academy.  

What makes a Caci franchise different?

At Caci, we take clients on a journey to improve not only the health of their skin, but also their confidence. We aim to inspire women to look and feel their absolute best! This mantra is one of the reasons why I love working for Caci! 

Our unique business model delivers interest free treatment programmes, making treatments more affordable and increasing client retention. This also enables Caci treatment providers to deliver lasting, remarkable results to clients. 


How much does it cost to open a Caci? 

The initial start-up and set up costs for a Caci franchise range from $250,000 depending on the individual clinic configuration fit out requirements and the franchisee’s personal financial circumstances.

What is the expected ROI?

The return on investment of our franchisees will be heavily influenced by the motivation efforts and ability of the franchisee.  It is reasonable for an incoming franchisee to expect and EBIT of 30% (before owners’ drawings and after 2-3 years of operation). 

What support will I receive besides franchisee training? 

FAB NZ Ltd is committed to providing an excellent support package to all its franchise owners and in doing so to provide them with an opportunity to grow and develop a successful clinic.  The comprehensive support includes:
•    On-going field support to enhance the development of the business
•    The established relationship with product suppliers which ensure that Caci is associated with the most trusted quality brands within the sector
•    Dedicated Franchise IS administrator
•    Recruitment Support
•    Marketing initiatives to enhance business performance
•    Regional meetings that benefit the network for the exchange of ideas and general business development
•    Annual conference to provide recognition and reward to the Caci Franchise Network

Where to from here?

To learn more about owning a ‘beautiful business’ I would love to hear from you.

Territories currently available are: Taupo, Blenheim, Christchurch, Timaru, Queenstown and Dunedin.