What inspired you to own your own Caci clinic, and become a franchisee?
Owning my own clinic has been a dream of mine since I first trained as a Beauty Therapist. My husband Jon inspired me to buy Caci Albany; he had the confidence in me, that I could be a successful business owner. Also, I have great support from my mum- she helps care for my children. When Milford was available, Jon and I decided to go for it!
What do you enjoy most about owning a Caci clinic?
I love coming to work each day even after 14 years due to the wonderful people I work with. We all have such a passion for what we do! Caci’s core purpose is to give women the confidence to look and feel their best and I strongly believe that. I love seeing the confidence that our clients have.
What are the challenges of owning of more than 1 clinic?
The biggest challenge I have is trying to be in 2, sometimes 3 places at once (2 clinics, plus children!). I am very fortunate to have an amazing team, which has meant that I have been able to delegate a number of daily operations to them so that I can achieve the best balance of work and family life. Having a support network in place is a must!
Having a strong team is essential, how do you instill a sense of confidence in them?
Training is key, you need to have the knowledge and confidence in what you are doing. I also think it’s really important for the team to experience Caci treatments, we can relate to our clients more and see great results too. I’m also really proud of my staff retention, we have well over 30 years of experience within our team. This allows our confidence to grow very quickly as there’s a strong support network.
What’s best about the business being focused on women’s confidence?
For me, it’s about seeing a change in woman, from when they first come in to see us to the way they look and feel afterward, it’s really special knowing that we’ve been able to contribute to this, it’s something we get a buzz.
Interested in owning a Caci clinic? Learn more here or call Tania Deichert 027 2986077